This is the shocking moment a delivery driver throws a parcel across a garden fence in broad day light.
The man is seen carrying three plastic bags with him as he approaches the house before he drops two of them at the front door of the property in Barnsley, South Yorkshire.
Following that, the Evri driver, wearing a beanie, a black puffer jacket and blue track bottoms, is seen hurling the bigger parcel across a fence onto a neighbouring property before running away.
A thwack can be heard in the video as the parcels are thrown onto the floor.
The video captured on doorbell footage on Saturday shocked Vicky Hartley who had just ordered a pair of new boots from Clark’s for her mother Patricia, 70, ahead of Christmas.
The 35-year-old NHS worker could not believe her eyes when she saw the footage on her phone.
Speaking to MailOnline, she said: ‘I wasn’t home at the time of the delivery but I heard the notification pop up on my phone. I saw it right away and was shocked at how careless it was, without any thought of who it was being delivered or for who it was.
‘I have had issues with Evri in the past when they take pictures for proof of delivery and then when you go try to find the parcels you can’t see them anywhere.
This is the shocking moment a delivery driver throws a parcel across a garden fence in broad day light
The driver is seen carrying three plastic bags with him as he approaches the house before he chucks two of them at the front door of the property in Barnsley, South Yorkshire
The man, wearing a beanie and a black puffer jacket and blue track bottoms, is seen hurling the bigger parcel across a fence unto a neighbouring property
‘I paid a fiver for the delivery and because the weather has been awful and it was just thrown unto the floor, the box was all damaged. That wasn’t money well spent at all.’
She added: ‘I’m never getting a parcel with Evri again’.
Ms Hartley contacted Evri through its automatic customer service messaging service and was told someone would be in touch with her.
‘I was really surprised at the lack of care that was taken by the delivery driver.
‘I would like a refund for my whole order because the box was all smashed up.
‘Just imagine if I had ordered an expensive thing like a computer or something else.
‘I’m not wanting a full refund for what happened. The box is all smashed up.’
A spokesperson for Evri said: ‘Every parcel matters to us and we’re committed to instilling this culture amongst everyone who delivers on our behalf.
‘This footage does not reflect the high standards we usually see from our couriers who receive an average customer rating of 4.7 out of 5 stars.
‘This courier will no longer be delivering on behalf of Evri.’
This isn’t the first time the courier has got into trouble for the careless way its drivers appear to handle the packages.
A thwack can be heard in the video as the parcels are thrown unto the floor
After throwing the parcels and leaving them for anyone to take, the man then runs off into the distance
As previously reported, in April a delivery driver was seen carelessly throwing parcels out of his van and into a gutter in front of a disgusted customer.
The courier in Torquay, Devon, hurled the packages, which are a range of sizes, in front of photographer Maciej Olszewski, who was worried one of the items could be his new camera.
A growing pile of parcels was scattered along the gutter below the pavement just a couple of yards away from a drain.
With the rear door of the van open, a brown cardboard box could be seen getting chucked from inside the vehicle and into the gutter before a softer bright blue package joined it on the side of the road.
Evri told The Sun that the driver responsible had been put on a ‘training course’ but remains employed by the firm.
The company added that they take their responsibility to ‘care’ for every parcel ‘seriously’.
Mr Olszewski, who was on his way to work when he witnessed the incident, said he had received damaged packages before.
‘I thought ‘what the f*** could this be my new camera?” he said.
‘Someone could have stolen them just as easily.’
Read More
Shocking moment Evri delivery driver carelessly throws parcels into the GUTTER in front of disgusted customer
In December last year, the Mail went undercover at the delivery company after it was dubbed Britain’s ‘worst’ courier firm.
We found a workforce, scrambled together following minimal training, battling to earn minimum wage in all weathers — to which those soggy parcels can testify.
Desperate for drivers in the run-up to Christmas, and amid what was billed as the ‘biggest recruitment drive in our history’, the Mail reporter was offered work by Evri within hours of completing an online application.
Having then received just three hours of face-to-face training he was immediately sent out on the road with a car-load of 30 parcels.
While Evri claims that drivers ‘have the chance to earn a competitive rate of £10 to £15 per hour’, he discovered that to hit those figures, he needed to deliver a parcel at a rate of one every couple of minutes — a tall order.
A large carboard box parcel can be seen getting chucked out of the white van and onto a growing pile of packages lying in the gutter
This is the shocking moment an Evri delivery driver carelessly throws parcels out of his van and into a gutter in front of a disgusted customer
It meant that over four days spent collecting, loading and delivering from a depot in the Midlands, on no day did his basic pay reach the minimum wage of £10.42 an hour.
Evri, meanwhile, insists ‘new starters’ like our reporter would in fact earn in excess of that figure because they are given bonus payments for the first few days to make up for their lack of experience.
In January a mother was left fuming after spotted her alleged Evri driver launching her parcel into the front garden like a frisbee.
Beth Robyn had ordered a gift for her son but soon realised the contents of the parcel were damaged after opening it.
When the mother from Keighley, West Yorkshire, went to analyse the footage she saw how the parcel was chucked towards the door instead of the delivery driver walking a few feet up the path to safely deliver it.
Ms Robyn took to social media on January 8 to share the shocking footage, playfully writing: ‘Seems Evri now have a new way to deliver.’
She later added: ‘After communication with Evri, the driver has been removed from the service.
‘I’ve reported it as damaged from the company as well. A friend of mine has had the same today from the same area and apparently, he’s allowed to do that as long as it’s on the property.’
The post received over 160 likes and dozens of comments from Brits left unimpressed by the driver’s actions.
One person wrote: ‘Why on earth did he leave his car door wide open while he had a car full of parcels while people were walking past, is what I can’t get over. Because he couldn’t keep his eyes off those kids near his car.’
An Evri spokesperson said at the time: ‘Our ambition is that every customer’s experience is a positive one. We’ve apologised to Ms Robyn and provided a goodwill payment.
‘This delivery falls below the standards we expect and the courier will no longer be delivering on behalf of Evri.
‘They added: ‘We work with over 20,000 couriers on a day-to-day basis, the vast majority of which are honest and hard-working local people, delivering parcels in their own communities with an average star rating of 4.7 out of 5.’