Furious KFC customer is hit with £100 parking fine 'after it took over an hour to get served at a drive-thru'

  • Post category:news
  • Reading time:4 min(s) read

  • Aysha Begum, 33, was fined weeks after queuing for a Zinger chicken wrap 
  • Community worker says she is willing to take it to court to obtain CCTV

A KFC customer was left fuming after she was fined £100 despite her claiming it was because it took over an hour to get served at a drive thru.

Aysha Begum, 33, stopped to grab her favourite £4.99 Zinger chicken wrap on her way home from the gym only to receive a letter weeks later saying she had overstayed the 30 minute parking restriction while waiting to order and must pay up.

Aysha insists she only visited the drive thru lane and didn’t park her car at all but was ‘stunned’ when a fine landed on her doorstep.

She said: ‘I thought I’d get an apology from KFC or maybe a voucher for having to wait so long but instead I have this fine.

‘When I first got the letter I thought it was fraud because it was so unlikely I got a ticket in a drive thru but when I saw it had a picture of my car I genuinely thought it was an error on their part and called them up to say I was a paying customer at KFC assuming they would void it.

Aysha Begum was issued with a £100 fine for overstaying a parking restriction while queueing up at a KFC for an hour to buy a Zinger chicken wrap

Aysha Begum was issued with a £100 fine for overstaying a parking restriction while queueing up at a KFC for an hour to buy a Zinger chicken wrap

Aysha was told her vehicle was 'parked longer than the maximum period allowed' even though she says he only used the drive-thru

Aysha was told her vehicle was ‘parked longer than the maximum period allowed’ even though she says he only used the drive-thru

‘If I’d known the wait would be that long I wouldn’t have gone but once you enter the drive thru lane you are stuck there.

‘Now I’m getting fined because of KFC’s slow service.’

Aysha contacted KFC and the private parking company Euro Car Parks but neither was willing to look at her case.

The community worker from Tower Hamlets, east London, is currently out of work on a career break and says she won’t pay the fine and is willing to take it to court to obtain CCTV that she says will prove it was impossible for her to leave within 30 minutes.

The fee demand letter shows she entered the Gateway Retail Park in Beckton, East London at 1.20am on May 28 and left at 2.37am.

The fee demand letter shows she drove into the Gateway Retail Park in Beckton, East London at 1.20am on May 28 and left at 2.37am

The fee demand letter shows she drove into the Gateway Retail Park in Beckton, East London at 1.20am on May 28 and left at 2.37am

Aysha added: ‘I only went through the drive thru because I suffer from insomnia and I’d done a two hour weight session at the gym to help me sleep but I was starving and didn’t want to cook at home.

‘It’s a lot of money for me, times are hard and I live on my own and it’s difficult for a single person. I’m also worried it could affect me getting a mortgage or loans in future.

‘I just want other people to know this can happen and even if you’ve done nothing wrong you can still be fined.’

KFC was contacted for comment.

It’s not the first time a KFC customer has been fined for using a busy drive thru.

In 2021 Andrew Watson was billed £60 after waiting in a busy drive-through queue for 53 minutes for a £4 box of chicken at his local KFC in Weymouth, Dorset.




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